When you use a chartered architect you are protected; skills have to be exercised to the standards established by the professional body, in professional conduct and in the procedures by which your appointment is executed.

A chartered architect is obliged to uphold the reputation of the profession and fellow professionals; to carry out work on behalf of clients honourably, independently and efficiently; and to declare any interest which might conflict with the status of an independent consultant architect.

The RIAS is willing to assist with any difficulties that may arise concerning an architect's appointment. However, serious complaints regarding conduct should be addressed to:

The Architects' Registration Board (ARB)
8 Weymouth Street
London W1W 5BU
t: 020 7580 5861
e: info@arb.org.uk
w: www.arb.org.uk

For more information download our Guide on Dispute Resolution