Claim! contains material very rarely seen in public, and should be of interest to all those - client, architect and builder (to say nothing of the consultant) - engaged in construction.
It is an examination of some 50 building projects that have gone wrong, as seen through the insurer's claim files. and for which the insurers have paid. In these pages, you will encounter accident, poor communication, misunderstanding, ignorance, amnesia and myopia - but usually carelessness.
There is behaviour ranging from the thrawn to the delightfully quirky.